Securing Higher Grades Costing Your Pocket? Book Your Assignment at The Lowest Price Now!
loader

Phone no. Missing!

Enter phone no. to receive critical updates and urgent messages !

Add File

Error goes here

Files Missing!

Please upload all relevant files for quick & complete assistance.

Guaranteed Higher Grade!

Stuck on Your Question?

Get 24x7 live help from our Top Tutors. All subjects covered.

Phone no. Missing!

Enter phone no. to receive critical updates and urgent messages !

loader
250 words

Error goes here

Files Missing!

Please upload all relevant files for quick & complete assistance.

Students Who Viewed This Also Studied

24 Pages
Post Purchase Consumer Behaviour

TASMANIAN SCHOOL OF BUSINESS AND ECONOMICS Lecture 4 Consumer Decision Processes 3 Chapter 8 ŒPost -decision Processes Consumer Decision Making Process Problem recognition and the search for info ...

Course

BMA604

Subject

Management

University

University of Tasmania

8 Pages
BUS104 Introduction to Marketing

Question Everything has a price, but it’s not always monetary as well as money buyers give time and energy.   How much are customers willing to pay so that they are satisfied with the ...

Course

BUS104

Type

Home Work

Subject

Management

University

Kings Own Institute

Season

Spring

28 Pages
Product Disposal and Marketing Strategy

TASMANIAN SCHOOL OF BUSINESS AND ECONOMICS Lecture 5 Motivation, Ability and Opportunity Chapter 2 Motivation, Ability and Opportunity Learning objectives -Chapter 2 1. Discuss the concept of motiva ...

Course

BMA604

Subject

Management

University

University of Tasmania

43 Pages
MNGT1001 Introduction to Management

Answers: Introduction The major aim of this essay is to demonstrate a comprehension of the performance management systems of Housefriends Homewares based on the organizational and legislative guid ...

Course

MNGT1001

Type

Case Study

Subject

Management

University

The University of Newcastle

Season

Fall

BSBINN601 Lead and Manage Organisational Change

Question

Answered

Question:

Background:

Australia Post delivers mail to millions of Australians every year and to over 190 countries worldwide, and during 2017 they posted an after tax profit of $95.4 million (Australia Post, n.d.).

You have been employed by Australia Post on a one year contract as a Change Manager to implement the extension of trading hours from 12pm to 5pm on Saturdays in 5 post offices in NSW. This is a pilot program (to test out the change) prior to changes being rolled out in post offices across Australia.

Change management involves extensive consultation with internal and external key stakeholders, and can include development of a wide range of documentation. For example, policy and procedures manuals, communication plan and materials, training plan and materials, reporting plan, development of key performance indicators, and a review plan for ongoing feedback and monitoring to implement continuous improvement (QGCIO, n.d.).

As this change process will be used for future rollouts in post offices across Australia, it is critical that extensive formal monitoring and evaluation be undertaken of these 5 post offices to identify any changes to the process that may be needed.

Task Requirement:

  1. Explain the activities and components involved in the change management process or cycle and strategies for communicating and embedding change for this Australia Post pilot project.

  2. Explain how you believe organisational behaviour and the external environment might impact on change strategies you may implement for this Australia Post project.

  3. Develop a Change Management Project Plan for the extension of hours on Saturdays at 5 NSW Post Offices, ensure you identify the tasks necessary, allocate priorities, resources and timings to each task, and prepare a risk management analysis.

  4. Based on your review of Australia Post corporate documentation, please also identify and list in your Change Management Project Plan the key internal and external stakeholders (include the names of the company management positions) you would consult on this project, and indicate what method you would use to consult them, and when you would consult them.

  5. In your Change Management Project Plan please include planning for the timing of approvals and indicate which positions in the organisation will approve each activity.

  6. Discuss what you consider might be the barriers to change for this new initiative, and what strategies you could put in place to address them.

  7. Develop a Communication Plan for educating staff on the changes and their implementation, including what communication activities will be undertaken, by whom and when, and what the key messages of the communication activity will be.

  8. Develop a Monitoring and Evaluation Plan, including design of at least 3 key performance indicators that can be used to review and evaluate the Change Management Project Plan, and modify future similar projects to roll out this change to operating hours across all NSW Post Offices.

BSBINN601 Lead and Manage Organisational Change

Answer in Detail

Solved by qualified expert

Get Access to This Answer

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Hac habitasse platea dictumst vestibulum rhoncus est pellentesque. Amet dictum sit amet justo donec enim diam vulputate ut. Neque convallis a cras semper auctor neque vitae. Elit at imperdiet dui accumsan. Nisl condimentum id venenatis a condimentum vitae sapien pellentesque. Imperdiet massa tincidunt nunc pulvinar sapien et ligula. Malesuada fames ac turpis egestas maecenas pharetra convallis posuere. Et ultrices neque ornare aenean euismod. Suscipit tellus mauris a diam maecenas sed enim. Potenti nullam ac tortor vitae purus faucibus ornare. Morbi tristique senectus et netus et malesuada. Morbi tristique senectus et netus et malesuada. Tellus pellentesque eu tincidunt tortor aliquam. Sit amet purus gravida quis blandit. Nec feugiat in fermentum posuere urna. Vel orci porta non pulvinar neque laoreet suspendisse interdum. Ultricies tristique nulla aliquet enim tortor at auctor urna. Orci sagittis eu volutpat odio facilisis mauris sit amet.

Tellus molestie nunc non blandit massa enim nec dui. Tellus molestie nunc non blandit massa enim nec dui. Ac tortor vitae purus faucibus ornare suspendisse sed nisi. Pharetra et ultrices neque ornare aenean euismod. Pretium viverra suspendisse potenti nullam ac tortor vitae. Morbi quis commodo odio aenean sed. At consectetur lorem donec massa sapien faucibus et. Nisi quis eleifend quam adipiscing vitae proin sagittis nisl rhoncus. Duis at tellus at urna condimentum mattis pellentesque. Vivamus at augue eget arcu dictum varius duis at. Justo donec enim diam vulputate ut. Blandit libero volutpat sed cras ornare arcu. Ac felis donec et odio pellentesque diam volutpat commodo. Convallis a cras semper auctor neque. Tempus iaculis urna id volutpat lacus. Tortor consequat id porta nibh.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Hac habitasse platea dictumst vestibulum rhoncus est pellentesque. Amet dictum sit amet justo donec enim diam vulputate ut. Neque convallis a cras semper auctor neque vitae. Elit at imperdiet dui accumsan. Nisl condimentum id venenatis a condimentum vitae sapien pellentesque. Imperdiet massa tincidunt nunc pulvinar sapien et ligula. Malesuada fames ac turpis egestas maecenas pharetra convallis posuere. Et ultrices neque ornare aenean euismod. Suscipit tellus mauris a diam maecenas sed enim. Potenti nullam ac tortor vitae purus faucibus ornare. Morbi tristique senectus et netus et malesuada. Morbi tristique senectus et netus et malesuada. Tellus pellentesque eu tincidunt tortor aliquam. Sit amet purus gravida quis blandit. Nec feugiat in fermentum posuere urna. Vel orci porta non pulvinar neque laoreet suspendisse interdum. Ultricies tristique nulla aliquet enim tortor at auctor urna. Orci sagittis eu volutpat odio facilisis mauris sit amet.

Tellus molestie nunc non blandit massa enim nec dui. Tellus molestie nunc non blandit massa enim nec dui. Ac tortor vitae purus faucibus ornare suspendisse sed nisi. Pharetra et ultrices neque ornare aenean euismod. Pretium viverra suspendisse potenti nullam ac tortor vitae. Morbi quis commodo odio aenean sed. At consectetur lorem donec massa sapien faucibus et. Nisi quis eleifend quam adipiscing vitae proin sagittis nisl rhoncus. Duis at tellus at urna condimentum mattis pellentesque. Vivamus at augue eget arcu dictum varius duis at. Justo donec enim diam vulputate ut. Blandit libero volutpat sed cras ornare arcu. Ac felis donec et odio pellentesque diam volutpat commodo. Convallis a cras semper auctor neque. Tempus iaculis urna id volutpat lacus. Tortor consequat id porta nibh.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Hac habitasse platea dictumst vestibulum rhoncus est pellentesque. Amet dictum sit amet justo donec enim diam vulputate ut. Neque convallis a cras semper auctor neque vitae. Elit at imperdiet dui accumsan. Nisl condimentum id venenatis a condimentum vitae sapien pellentesque. Imperdiet massa tincidunt nunc pulvinar sapien et ligula. Malesuada fames ac turpis egestas maecenas pharetra convallis posuere. Et ultrices neque ornare aenean euismod. Suscipit tellus mauris a diam maecenas sed enim. Potenti nullam ac tortor vitae purus faucibus ornare. Morbi tristique senectus et netus et malesuada. Morbi tristique senectus et netus et malesuada. Tellus pellentesque eu tincidunt tortor aliquam. Sit amet purus gravida quis blandit. Nec feugiat in fermentum posuere urna. Vel orci porta non pulvinar neque laoreet suspendisse interdum. Ultricies tristique nulla aliquet enim tortor at auctor urna. Orci sagittis eu volutpat odio facilisis mauris sit amet.

Tellus molestie nunc non blandit massa enim nec dui. Tellus molestie nunc non blandit massa enim nec dui. Ac tortor vitae purus faucibus ornare suspendisse sed nisi. Pharetra et ultrices neque ornare aenean euismod. Pretium viverra suspendisse potenti nullam ac tortor vitae. Morbi quis commodo odio aenean sed. At consectetur lorem donec massa sapien faucibus et. Nisi quis eleifend quam adipiscing vitae proin sagittis nisl rhoncus. Duis at tellus at urna condimentum mattis pellentesque. Vivamus at augue eget arcu dictum varius duis at. Justo donec enim diam vulputate ut. Blandit libero volutpat sed cras ornare arcu. Ac felis donec et odio pellentesque diam volutpat commodo. Convallis a cras semper auctor neque. Tempus iaculis urna id volutpat lacus. Tortor consequat id porta nibh.

13 More Pages to Come in This Document. Get access to the complete answer.

More BSBINN601 BSBINN601 Lead and Manage Organisational Change: Questions & Answers

Q
icon

We aren't endorsed by this University

Post Purchase Consumer Behaviour

TASMANIAN SCHOOL OF BUSINESS AND ECONOMICS Lecture 4 Consumer Decision Processes 3 Chapter 8 ŒPost -decision Processes Consumer Decision Making Process Problem recognition and the search for information Making judgements and decisions Making post -decision evaluations Learning objectives -Chapt ...

View Answer
Q
icon

We aren't endorsed by this University

BUS104 Introduction to Marketing

Question Everything has a price, but it’s not always monetary as well as money buyers give time and energy.   How much are customers willing to pay so that they are satisfied with the purchase and the seller makes a reasonable profit ? What is marketing mix and what are the elements ...

View Answer
Q
icon

We aren't endorsed by this University

Product Disposal and Marketing Strategy

TASMANIAN SCHOOL OF BUSINESS AND ECONOMICS Lecture 5 Motivation, Ability and Opportunity Chapter 2 Motivation, Ability and Opportunity Learning objectives -Chapter 2 1. Discuss the concept of motivation and types of influences that affect the consumer ™s motivation to process information, make ...

View Answer
Q
icon

We aren't endorsed by this University

MNGT1001 Introduction to Management

Answers: Introduction The major aim of this essay is to demonstrate a comprehension of the performance management systems of Housefriends Homewares based on the organizational and legislative guidelines. This essay will therefore deal with the planning, monitoring, as well as evaluation or revie ...

View Answer

Content Removal Request

If you are the original writer of this content and no longer wish to have your work published on Myassignmenthelp.io then please raise the content removal request.

Choose Our Best Expert to Help You

icon

5% Cashback

On APP - grab it while it lasts!

Download app now (or) Scan the QR code

*Offer eligible for first 3 orders ordered through app!

screener
ribbon
callback request mobile Chat Now
Have any Query?
close
Subtraction Payment required!

Only one step away from your solution of order no.