MAN5902 Business Systems Analysis
Question:Overview
Systems analysis and design aims to identify the requirements for business to provide IS solutions that fit the business environment and address the identified requirements. Thus, systems analysis and design comprises sequential, iterative, or agile processes and activities of linking analysis and design phases in IS development endeavours.
Systems analysis and design approaches follow the currently dominant logic of business where requirements are analysed based on business environment's dominant logic and how business ought to perform.
However, recent market research studies have given the rise of new approaches and techniques of systems analysis and design where the value of systems is determined by customers enforcing businesses to be more customer-centric. The new approach is called Service-dominant logic (S-D). Service in S-D logic is defined as applying specialized competencies, including knowledge and skills, through deeds, processes and performance to benefit either the actor or another. S-D logic is applied in identifying systems requirements for creating a service oriented systems that the customers expect.
Part 1:
For this assessment you will have to prepare a report that critically discusses the impact of the new systems analysis and design approach on requirements analysis.
Some aspects you may discuss in your report could include :
1. Recommended practices, methodologies and/or activities of systems analysis and design that can increase customer satisfaction.
2. Proper identification for Stakeholders and their roles.
3. Importance of user participation and involvement in systems analysis and design process.
4. The role of the Systems Analyst (for example, systems analyst must ensure benefit realisation for stakeholders).
5. Proper identification for user requirements as a success factor in developing systems.
Part 2:
For this assessment, you are required to create a Panopto video presentation. In your video presentation, you should reflect on and answer 3 questions:
I- Explain all parts of your report.
2- What are the outcomes of your report? Suggest recommendations and guidelines for helping business systems analysts succeed in meeting customers' requirements.
3- How did you conduct your report?
