ITECH2305 Emerging Information Systems
Task:
Upon selecting on of the organization within an industry, you are required to complete the following requirements:
• Industry background: Review the industry involved and provide a comprehensive review of the industry sector, including history, current environment and transformations and future scope.
• Business model and environment: identify the business model that the organization is adopting as well as identifying their target audience and business scope, using the following analysis methods conduct an analysis of the chosen business.
SWOT (Strengths, Weakness, Opportunities, Threats) analysis.
Porters 5 forces.
• Propose and appraise the organization’s IT infrastructure based on previous business model and environment analysis.
• Review ERP or CRM systems (select either ERP or CRM) available on the market, including overview, advantages and disadvantages of the systems.
• Select and justify an appropriate ERP or CRM system for the organization form the systems that you have reviewed, and discuss the following:
1. How the organization will use your selected ERP or CRM system to gain an additional advantage over its competitors.
2. How can the ERP or CRM system be improved to better suit the organization.
3. Elaborate and discuss any emerging technologies which can be integrated into the selected system to promote the business.
4. Explain how you anticipate these emerging technologies will be evolving in the future within this industry or area
