DIPMB3 Business Management Skills: Case Study of CCF & MB

Stuck on Your Question?

Get 24x7 live help from our Top Tutors. All subjects covered.

Enter e-mail

Phone no

Pages

250 words

Deadline

Order description (write / attach)

I accept the T&C and other policies of the website and agree to receive offers and updates.

Students Who Viewed This Also Studied

3 Pages

EDU30006 Families Community and Citizenship

Question: Create a resource collection of considered and varied resources that you would use to support families in relation to daily issues that impact on parenting and the child’s wellbeing ...

Course

EDU30006

Type

Essay

Subject

University

Swinburne University of Technology

View Document

26 Pages

APS101 Academic And Professional Skills

Task Formal Essay Due: Week 8 Weighting: 30% Submission: Written submission via Moodle Format: PDF Type: Individual assessment Learning Outcomes: Apply the skills required for academic suc ...

Course

APS101

Type

Essay

Subject

University

Macleay College

Season

Fall

View Document

9 Pages

SOCY2021 Education and Society

Course

SOCY2021

Type

Home Work

Subject

University

Australian National University

View Document

5 Pages

COMR2010 Cultural Diversity: A Personal Perspective

Prompt for Assessment 1 - Reflection Part B: “Reflect on how does Hofstede’s and Trompenaar’s concepts fit in with the contemporary view of culture as described by Deardorff, D. (201 ...

Course

COMR2010

Type

Thesis

Subject

University

Monash University

View Document

DIPMB3 Business Management Skills

Question

Answered

Question:

Read the case of Capital City Finance and Mortgage Brokers (CCF & MB) and complete the following tasks

Task 1: Developing and nurturing relationships with clients, other professionals and third-party referrers

George and Mildred now require you to write a plan to assist in developing and nurturing relationships with clients, other professionals and third-party referrers.

The layout and content of your plan should address the following:

How CCF & MB’s policies and procedures and legislative, regulatory and professional codes of practice impact on developing and nurturing relationships.
How you would use CCF & MB’s social, business and ethical standards to develop and maintain positive relationships.
The importance of confidentiality and how you would maintain it in your dealings with colleagues, clients and other parties.
How you would adjust your interpersonal style to the needs and situation of other parties.
How you would go about developing and maintaining business and professional networks and other relationships to benefit the organisation; and how you would use them to identify and cultivate relationships in order to promote and market the organisation.
How you could use and cooperate with other professionals and third parties to expand and enhance the reputation of the organisation, and to identify new and improved business practices.
How you would build referral business through appropriate communication channels, to find and secure new business relationships.
How you would identify referral needs and provide information about CCF & MB’s relevant products and services.
How you would secure interviews with referral business so that the needs of clients can be met.

Task 2: Identifying risk and applying risk management processes

George and Mildred have become very concerned about the potential risks that could jeopardise
CCF & MB’s business operations. They were very impressed with your growth and marketing plans for
CCF & MB so they have now moved you into more of a general manager’s role with expanded responsibilities, including managing CCF & MB’s risk.

As part of your new responsibilities you are required to develop a risk management plan which:

Establishes the context for CCF & MB’s risk management plan.
Lists and explains the tools you will use in assessing the risks you identify.
Identifies the stakeholders you would consult in establishing context and the tools you would use in identifying CCF & MB’s risks.
Identifies at least two risks that CCF & MB could face for each of the six categories of business risk including strategic risks, compliance risks, financial risk, operational risks, market and environmental risks and reputational risks with an appropriate risk statement for each identified risk.

Task 2: Improving the business

Over the last few months business for CCF & MB has been very good with a number of new clients coming on board as a result of implementing your business growth and marketing plans. However, neither you or the business owners are satisfied with maintaining the status quo; as you and they are committed to a program of continuous improvement.

You all feel that CCF & MB’s competitive advantage needs to be strengthened and a SWOT should be undertaken to establish CCF & MB’s strengths and weaknesses including benchmarking the business against the industry. You now decide that you will carry out a diagnosis of the business including a SWOT analysis and a benchmarking exercise to improve CCF &MB’s competitive advantage and its business. You are to produce a document covering your diagnosis, which will be distributed amongst CCF & MB’s key personnel.

As a minimum, your document should cover the following:

The data you have used as part of your diagnosis to identify CCF & MB’s competitive advantage.
A SWOT analysis to identify CCF & MB’s strengths and weaknesses, its threats and opportunities.
How you identified and sourced relevant benchmarking data.
How you selected the key indicators (and who you consulted with) for your benchmarking exercise.
A consolidated list of the areas for improvement you have identified with a cost-benefit ratio established for each of them.
Recommendations on the changes that may be required that will affect existing workflows or
CCF & MB’s organisational structure
A high-level action plan that will implement and monitor the recommended changes to be made.

In addition to the material on your Part 2 learning guides, the following link gives you access to a
step-by-step guide to benchmarking and determining competitive advantage:

DIPMB3 Business Management Skills

Answer in Detail

i Solved by qualified expert

Get Access to This Answer

Get Answer

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Hac habitasse platea dictumst vestibulum rhoncus est pellentesque. Amet dictum sit amet justo donec enim diam vulputate ut. Neque convallis a cras semper auctor neque vitae. Elit at imperdiet dui accumsan. Nisl condimentum id venenatis a condimentum vitae sapien pellentesque. Imperdiet massa tincidunt nunc pulvinar sapien et ligula. Malesuada fames ac turpis egestas maecenas pharetra convallis posuere. Et ultrices neque ornare aenean euismod. Suscipit tellus mauris a diam maecenas sed enim. Potenti nullam ac tortor vitae purus faucibus ornare. Morbi tristique senectus et netus et malesuada. Morbi tristique senectus et netus et malesuada. Tellus pellentesque eu tincidunt tortor aliquam. Sit amet purus gravida quis blandit. Nec feugiat in fermentum posuere urna. Vel orci porta non pulvinar neque laoreet suspendisse interdum. Ultricies tristique nulla aliquet enim tortor at auctor urna. Orci sagittis eu volutpat odio facilisis mauris sit amet.

Tellus molestie nunc non blandit massa enim nec dui. Tellus molestie nunc non blandit massa enim nec dui. Ac tortor vitae purus faucibus ornare suspendisse sed nisi. Pharetra et ultrices neque ornare aenean euismod. Pretium viverra suspendisse potenti nullam ac tortor vitae. Morbi quis commodo odio aenean sed. At consectetur lorem donec massa sapien faucibus et. Nisi quis eleifend quam adipiscing vitae proin sagittis nisl rhoncus. Duis at tellus at urna condimentum mattis pellentesque. Vivamus at augue eget arcu dictum varius duis at. Justo donec enim diam vulputate ut. Blandit libero volutpat sed cras ornare arcu. Ac felis donec et odio pellentesque diam volutpat commodo. Convallis a cras semper auctor neque. Tempus iaculis urna id volutpat lacus. Tortor consequat id porta nibh.

Page 1 of 23

22 More Pages to Come in This Document. Get access to the complete answer.

More DIPMB3 DIPMB3 Business Management Skills: Questions & Answers

EDU30006

Swinburne University of Technology

EDU30006 Families Community and Citizenship

Question: Create a resource collection of considered and varied resources that you would use to support families in relation to daily issues that impact on parenting and the child’s wellbeing, including where a child may be at risk of harm. Write a brief report referring to relevant litera ...

View Answer

APS101

Macleay College

APS101 Academic And Professional Skills

Task Formal Essay Due: Week 8 Weighting: 30% Submission: Written submission via Moodle Format: PDF Type: Individual assessment Learning Outcomes: Apply the skills required for academic success in higher education, in particular, the role of time management, information literacy and data ...

View Answer

SOCY2021

Australian National University

SOCY2021 Education and Society

Question: Choose, at your option, one of the authors discussed in the following topic and briefly comment on their pedagogical contribution, contextualizing it historically and reflecting on their theories. Theme 5: Contemporary socio-educational theories. Political-educational perspective and mai ...

View Answer

COMR2010

Monash University

COMR2010 Cultural Diversity: A Personal Perspective

Prompt for Assessment 1 - Reflection Part B: “Reflect on how does Hofstede’s and Trompenaar’s concepts fit in with the contemporary view of culture as described by Deardorff, D. (2012) in “Intercultural competence in the 21st century: perspectives, issues, application. In T. ...

View Answer

Choose Our Best Expert to Help You

Peter Lambert

Law Wizard

1258 - Completed Orders

Hire Me

Derek Johnson

Management Wizard

1383 - Completed Orders

Hire Me

Kelly Jonas

Chemistry Queen

1385 - Completed Orders

Hire Me

Bob Vous

Management Mastermind

1452 - Completed Orders

Hire Me

Securing Higher Grades Costing Your Pocket? FLAT 25% OFF on all orders

Phone no. Missing!

Files Missing!

Guaranteed Higher Grade!

DIPMB3 Business Management Skills