Questions:
1Organisation’s Profile (300 words \ 5 marks)
What is the name of the organization? (use a pseudonym preferably)
In which year was the company founded
Who were the founders?
What is/was the firm’s business objective / vision and mission?
How does the firm achieve the objective/vision and mission?
Are there any business units? If yes, name and describe them, and their operations.
How many employees or staff members? Full-time and part-time workers?
What’s the management structure, and what’s their background e.g. educational, experience etc.
What are the work roles of the managers and employees?
Does the firm have any business partners? If yes, who are they, and what are their roles?
2Situation Faced (1000 words \ 10 marks)
What situation necessitated the selection and implementation of the information technology project you are writing about?
The situation could be a problem (an undesirable situation) or an opportunity (a potentially beneficial window that the firm wanted to take advantage of. Describe the situation in detail. The situation should be related to your program (IT and Law) issue. Include interview quotations from key people in the organization as evidence for your description.
What is the background to the problem?
How did the problem or opportunity start?
How did the organization identify it as a problem or opportunity?
What the effect of the situation either as a problem or a potential opportunity?
What decision was taken about the situation?
Who did / said what?
How did staff and management take the final decision?
How was the final decision going to be implemented?
3Organisation’s Context (500 words \ 5 marks)
In which industry does the organisaton operate?(Health Industry)
Who are the stakeholders in that industry?
What is the role of each stakeholder?
How do the stakeholders affect each other?
How is value chain configuration of the organisation’s industry?
What are the industry’s positive conditions or factors affecting the organization?
What are the industry’s negative conditions or factors affecting the organization?
What are the industry’s conditions or factors influencing the implementation of the new information system?
4Actions Taken (1000 words \ 10 marks)
Who was the project sponsor
Who were the project stakeholders? How were they identified?
How was the project manager selected or hired? What’s his/her educational and technical background?
How was the project’s scope initiated, planned, executed, monitored and closed?
How was the project’s time initiated, planned, executed, monitored and closed?
How was the project’s cost planned, monitored and controlled and closed?
How was the project’s quality planned, executed, monitored and closed?
How was the project’s human resource planned, executed, and monitored?
How was the project’s communications initiated, planned, executed and monitored?
How was the project’s risk, planned, monitored and controlled?
How was the project’s procurement planned, executed, monitored and closed?
How was the project’s stakeholders planned, executed, monitored and controlled?
5Results Achieved (1000 words \ 10 marks)
What project results were achieved with respect to scope, time, cost and quality?
What results were achieved upon the use of the newly implemented information system?
What were the outcomes of the newly implemented information system?
Did the new information system help to solve the situation faced i.e. the problem or opportunity? If yes, how? If no, why did the new information system fail to solve the situation faced i.e. the problem or opportunity?
What were/are the unintended consequences of using the newly implemented information system?
Are there any unplanned outcomes after the implementation of the information system?
Which organizational issues/areas is the new system impacting e.g. the nature of work, work environment, customer retention, value creation etc. (supply yours as needed)
How is the new information system creating this impact?
How is the impact being sustained?
Are there any future plans concerning the information system? If yes, what are they, and why?
6Lessons Learnt (500 words \ 5 marks)
What lessons did the organization learn from the implementation or outcomes of the new information system?
Cite specific individuals using direct interview quotations.
You should draw at least four lessons.
