-Make your own assumptions related to understanding the case if it is considered necessary or appropriate.Each sub-assignment is answered with a maximum of 3 pages plus front page and literature overview. Plus comes 1 page summary of the 3 assignments.
Hotel August set in tranquil surroundings in Frogner, a short distance from downtown and Frogner Park. The hotel was built in 1926 and originally had 56 rooms (84 beds). The hotel was quickly popular, partly because of its excellent French cuisine. After the war, the hotel was a popular haunt of Norwegians, partly because director Charles Martin Rostrup expanded with a small scene and arranged simple revues. In the years after the war, the hotel has grown steadily with constant extensions and additions (cabaret theatre was closed and rebuilt into a new restaurant in 1963). The hotel currently has 81 rooms with a total of 150 beds.
The hotel has over the years managed to retain some of its traditional character. Interior and décor are characterized by a mix of antiques, art and more modern furniture (of Danish design). The hotel appears to be tasteful and upscale, but a bit old-fashioned and tired.
Plus, to the French-inspired restaurant, the hotel also has a small trendy café. The hotel has several celebrities, both from Norway and abroad as regular guests. Karl Frederik Rostrup took over the management of the daily operations of the hotel in 2018. His father Karl Martin Rostrup took over as Chairman and CEO of the Group. The group and hotel August in Oslo have a common office environment. The hotel also has taken care of some common administrative group functions (IT operations, finance / accounting, HR). Corona crisis that occurred in Norway in March 2020 and had major negative consequences for hotel industry.
Number of overnight stays in hotels dropped drastically following the introduction of the national corona measures. Karl Martin Rostrup decided to close the Hotel August in spring 2020 and conducting a major renovation. The plan is that the hotel will be reopened until July 2021.
You have just been appointed the newly created position of HR Consultant at Hotel August. During the renovation, all hotel and restaurant employees laid off. The manager, who had been the hotel for many years, early retirement pensions. All hotel employees have off period given new positions with other employers and are therefore no longer employed the Hotel August. Your first task as a human resources consultant is to conduct an analysis to staff hotel operations as well as suggesting a recruitment plan to staff the hotel operation.
The opening of the hotel went as planned and was a success. In the busy Christmas season, you received however, complaints from several employees where they claimed that the newly appointed manager was doing personal harassment and exercised poor management. You must account for the HR processes you as HR consultant can use to follow up the complaints with a view to resolving the problems.
After reopening in November there was also carried out a surprising inspection, a Labour Inspection. Here it was revealed several major security breaches and an unsatisfactory number of accidents where employees have been injured. You must account for the requirements that are set to take the lead now to create a safe environment, and what measures you as an HR consultant should take to improve situation.