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Part A: Monitor & Review Operational Performance

 

Imagine you are reviewing the company’s performance for the two new sites for six months from July to December 2020. 

You will be provided with a profit and loss account for review, which you will be required to analyse and provide a report to the CEO outlining performance in relation to the budget.

You have also been asked to review costs associated with electricity, office supplies and water as a means of assessing the company’s use of resources.

Based on the performance of the company, you will also be required to seek a variation to the Operational Plan to recruit two new Academic Managers, one for each campus. This is because the higher than expected student numbers led to a lack of time for the existing Academic Manager to manage all three campuses.

1. Analyse the information provided in the interim Profit and Loss Account including:

▪ calculation of net profit or loss for each campus

▪ calculation of variances between actuals and budgeted expenses – noting that variances of up to and including 10% are acceptable and do not need to be reported

2. Based on your analysis of the profit and loss account, develop a short report to send to the CEO that:

a) outlines financial performance based on the figures in the profit and loss account

b) identifies variances higher than 10%

c) compare the performance of each campus

d) recommends solutions in relation to expenditure items where variances are higher than 10%

e) seeks a variance to the original operational plan – due to the large number of enrolments – to recruit two new Academic Managers, one for each campus

3. Based on your review of the expenditure on energy usage as documented in the profit and loss account, you are required to develop and send a memo to all staff with regard to effective and economical use of resources. The purpose of the memo is to coach staff in using resources wisely and so you should include at least 10 simple actions that all staff can follow to conserve energy.

4. The final part of this task requires you to organise all of the documents that you have developed for Assessment Tasks 1, 2, 3 and 4 into logical folders that are named appropriately (you will need to create new electronic folders on your computer). Submit a screen shot of each folder and its contents to your assessor.

Part B: Role play: Meet with the CEO

5. Negotiate the recommendations for a variation in the Operational Plan. Meet with the CEO (your assessor) to discuss your variation recommendation of employing two Academic Managers.

The purpose of this meeting is to use your skills to gain approval for the variation from the CEO (your assessor). This means that you will need to demonstrate a range of high level communication and interaction skills such leadership, influence, negotiation and collaboration. You may decide how to present this information to gain the approval. You will have 10 minutes to do so.

Ensure that you make arrangements with your assessor for access to any type of equipment for your meeting.

Based on your meeting with the CEO, your assessor will approve the variation to the operational plan.

BSBMGT517-Manage Operational Plan

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