BSBMGT615 Contribute to Organisation Development
Assignment
For this task, you are required to monitor and evaluate organisation development plan activities. This will require you to seek staff input through a survey about the leadership development framework, report on focus group results about the leadership development framework to staff, as well as report to the CEO and provide an updated organisation development plan.
It is 12 months later at Gourmet Bean Australia. Due to enhanced communication and consultation mechanisms, the leadership development framework has finally been implemented and has been in place for approximately 3 months. You are now required to seek feedback from staff about the implementation of the leadership development framework as one of the organisational development programs and activities that has been implemented.
Part A – Develop a staff survey
Develop a staff survey to seek input from Gourmet Bean staff about the leadership development framework.
The survey must include a statement explaining the purpose of the survey and also the timeline to complete the survey
Your survey must include at least ten questions and your questions must seek to assess staff support requirements for the leadership development framework.
Refer to the organisation development plan and leadership development framework developed in assessment tasks two and three to assist you with your questions for the survey.
Part B – Analyse and discuss feedback
Background information
As part of Gourmet Bean’s ongoing continuous improvement, a representative group of staff conducted a focus group to discuss the leadership development framework. Focus group questions and findings are as follows:
How important are leadership skills for you?
1.They are crucial as it helps me to manage staff better.
2.Very important.
3.A modern-day manager cannot do without them.
4.Developing these skills means that I can do my job to the best of my ability
5.escribe the leadership skills that you consider most important?
6.Emotional intelligence
7.Ability to motivate others
8.Ability to delegate
9.Inspiring
10.Creative
What causes you the most stress or frustration at work?
1.Disorganised processes, not consistent with managerial decisions.
2.Too much work.
3.Not always clear what my role is.
4.Not enough training to do my job.
What gets in the way of teamwork and/or cooperation in this organisation?
1.People who do not make the effort to find out about the company and its services and procedures.
2.Procedures that are set up for very good reasons, but not followed.
3.Managers that are not available when you really need them because they are often in meetings. Meetings are important, but so is supporting your team in every way that you can.
4.There is an “us versus them” mentality between trades staff and head office staff.
5.Lack of leadership skills.
What could be done to improve teamwork and cooperation?
1.People need to be trained properly and by a manager, so that they can learn the proper procedures and be encouraged to take notes for future reference. This will also allow the manager to see the employees’ progress (or lack thereof).
2.Need more leadership training.
3.The three-month probation period to determine whether or not the person will fit in with the team and be able to grow with the company. The three-month probation is not being used.
4.Better communication and cooperation throughout the whole company.
Additional information
The costs of implementing the organisation development plan to date have been $20,000.
At the time of implementing the plan, a quote for external professional development in leadership skills was received and considered. This was $30,000.
The budget required for the implementation of the framework meant that a planned new reward and recognition program was postponed for a further 12 months.
Feedback obtained through performance appraisals show improved leadership skills across all staff based on the implementation of the leadership development framework.
Staff surveys show that the reward and recognition program is of importance to staff.
Review the organisational development plan that you developed in assessment task two and the background information provided.
1.Write a report addressed to the senior management team to report on your evaluation of the organisation development plan. As a minimum, your report must include the following:
An evaluation of the costs and benefits of the organisation development plan as per the scenario information and your overall evaluation of the benefits of the organisation development activities.
The findings of the focus group results and the outcomes of the meeting with staff to discuss this, including feedback provided.
2.Update your organisation plan to take account of feedback provided.
