1. Briefly describe three (3) examples of positive and supportive communication a disability support worker can use to:
A. Gain and keep the person’s trust
B. Build the person’s confidence in their own abilities
2. Explain two (2) ways disability support workers and the Individualised Plan can support clients with the following concepts.
A. Person centred support
B. Active support
C. Self determination
D. Maximising independence
E. Strengths based support
3. Briefly explain four (4) things that a disability support worker should do before providing personal support to a client. Then explain why each of these support is important.
4. All human beings have needs. Identify two (2) specific needs of a person with a disability under each category below. Then for each, describe how the disability support worker can support the person to fulfil those needs.
A. Physical needs
B. Social/emotional needs
C. Cultural needs
D. Spiritual needs
E. Financial needs
5. As a disability support worker, describe four (4) ways you can support clients to uphold their rights and responsibilities (while ensuring dignity of risk) regarding expressing identity and sexuality.
6. List two (2) technical personal support tasks that you should not assist a client with, unless you are suitably trained to perform this task.
7. What are the legal and ethical issues/implications of a worker undertaking tasks which they are not trained to perform?
A. List two (2) indications of decline in a client’s physical health.
B. List two (2) indications of decline in a client’s emotional/mental health
8. If you were concerned about a client’s health or wellbeing, explain three (3) primary responsibilities you have as a disability support worker.
9. When a person’s health is declining, their Individualised Plan must be reviewed to include support the person may now require. Choose two (2) of the situations you listed in Question 12 and provide a brief progress note on the issue.
A. What are the impacts of community values and attitudes (including myths and stereotypes) on the health and wellbeing of a person with a disability?
B. Briefly describe two (2) other issues that impact health and wellbeing in a positive way.
C. Briefly describe two (2) other issues that impact health and wellbeing in a negative way.
10. For each type of neglect or abuse below, briefly describe one (1) indication you might notice when working with a client.
Read this case study and then complete the task that follows.
Michaela is a casual employee of “Can Do Residential Services” and is working her first shift at the Flower Street Group Home. Michaela is the only staff member on duty.
At 9:30pm one of the clients (Peter) asked her for $30 of his money so he could meet his friend at the local hotel for some alcoholic drinks. Michaela is aware from Peter’s documentation that he accesses the community independently, however he should not consume any alcohol due to its interaction with his regular medication.
Michaela is not sure if she should give Peter his money or not. She consults his file and cannot find any instructions of what she should do. She then consults the Policy and Procedures manual and can only find vague instructions of what she should do. Michaela finds the policies and procedures are unclear and contradictory and not necessarily relevant to this type of situation.
Michaela knows that to deny Peter his own money is an infringement on his rights but to ignore that he is planning to consume alcohol against his doctor’s recommendation would not be upholding her duty of care.
D-LEG Policy Procedure Template
Then using the template that we have provided, develop a policy and procedures document about dignity of risk to guide staff should they be faced with the same situation in the future.
Remember to save this document, renaming it like this:
Your name – D-LEG Policy Procedure Q17
When you are ready, upload your policy. Your policy can be a word file, PDF file or image.
Writing Policies and Procedures
It's up to you as to how formal or informal your policies are. Larger organisations often have Human Resources Staff who manage policy and procedure development. Smaller organisations may not want (or need) policies and documentation to mirror the business world. Just make sure your policies suit your organisation’s values and principles.
Most policies will typically contain:
The policy name A purpose statement about why the policy exists and what the policy wants to achieve within the organisation (up to a paragraph) A definitions section for any words that may require clarification The procedure – which explains how people go about actioning the policy. As a general rule, policies should be no longer than one page (if possible).
You believe a workplace procedure is unsafe. Briefly describe three (3) ways you could address this to ensure the procedure is reviewed.
Read the following case study and then complete the Incident Report based on the information provided. Upload your completed form to this question.
You are in the staff room on a phone call when you hear Bill (client) scream. You go to the kitchen to find Bill’s left index finger is bleeding badly and there is blood on the bench along with a knife and a half-cut apple. You have a look at Bill’s finger and observe that it has been cut severely.
D-WHS Incident Report Form-1.docx