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CPCCCM1014A Conduct Workplace Communication

Question

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Task:

1 List 10 different types of visual communication used in the construction industry.

2. List five points that must be considered when using two-way radio communication.

3. List four major items of PPE that are often mandatory on a construction worksite.

4. Besides providing individual protection for the wearer, how does the use of PPE by one worker benefit other workers?

5 How would you go about communicating with another worker who has a severe hearing disability?

6 Explain how you would demonstrate to other workers that you have a strong work ethic, without actually telling them.

7 How would you let someone in a noisy work environment know they are doing a good job? Assume you and the other worker are wearing hearing protection and that you can’t leave the work area

8 A worker accuses you of ridiculing them after you attempt to help them complete a task because you believed they needed assistance. How would you remedy this situation?

9 What would you do in the future to prevent such a misunderstanding?

10 You have made a mistake and pull down work that you have just completed after working on that job for 4 hours.

Select one of the three options below and explain why you have selected it.

a Tell your supervisor immediately. ☐

b Not tell your supervisor and instead immediately start to make good the defective work. ☐

c Pull the work down and start another job.

CPCCCM1014A Conduct Workplace Communication

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